Service

In a tech-driven world, it’s not easy to drive forward when you’re stuck dealing with a backlog of technology projects, reacting to the day-to-day, or trying to maintain an accumulation of outdated applications and systems. At Synoptek, we believe in integrating informational technology (IT) into your overall business strategy, helping you to take full advantage of the opportunities it creates, such as moving into a different market, capturing market share or growing revenue.

Why Choose TECHUSA for IT Consulting Services?

We can help you develop and execute a clear and strategic IT roadmap with priorities that are closely linked to business goals. We will work one-on-one with your team to understand your goals, business processes, and current information systems capabilities. As part of our IT consulting process:

We Listen to Your Needs in Order to Plan an IT Strategy

You tell us where you want to improve, the goals you want to reach and the results you’re looking to achieve and we deliver quality IT services for your enterprise.

We Build Solutions Tailored to Your Enterprise

You can propel your business forward: we deliver enterprise IT services through leadership, technology and solutions across business applications, data insights, cloud advancement and Cybersecurity.

We Align Our Tactics with Your Objectives

We develop a technology roadmap that is aligned with your objectives. As your IT partner, we consult with your enterprise to align our technology services with your business needs.

We Operate and Deliver Measurable Results

We continually raise the bar on IT consulting service by always measuring, reporting and improving along the way. With our technology consulting service, your business can focus its operational efforts on its critical business goals.

Whether you need assistance with a project, support for ongoing maintenance, direction for IT investment, or guidance for installation of an enterprise system – we can help you move away from traditional approaches to IT planning and provide the services you need to drive the infrastructure of your technology in the right direction.

TECHUSA’s IT Consulting Services Include:

  • IT Strategy and Planning
  • IT Service Management Assessment
  • Business Processes and Cost Optimization
  • Risk Management
  • Program and Project Management
  • IT Leadership Services
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BENEFITS OF IT CONSULTING WITH TECHUSA

More than just consultants

TECHUSA is a full-service IT company with 700+ employees on board. We can combine IT consulting with end-to-end IT services: implementation, support, managed services.

Cost-effective IT optimization

We apply our 31-year experience in information technology to achieve substantial results for your business at a reasonable budget.

Balanced approach to changes

We explore interdependencies between your IT systems and analyze the impact of potential changes for each platform, service, application or application module to define and prioritize the scope of changes for reliable yet powerful improvements.

Fast service results

We advocate incremental and steady changes to help you get the first positive outcomes within 2-6 months and continue increasing them further.

KPI-measured IT effectiveness

We define target KPIs together with you and build our consulting services around these targets. KPIs may be of 2 types:
• Business KPIs, e.g. increase in sales, ROA, RPE.
• IT KPIs, e.g., operating costs, services availability, Mean Time to Resolve (MTTR), user satisfaction.